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  • The Set Shop sizing
    We want to make sure you feel confident & comfortable in your set! Our fit & sizing recommendations for each set are written on the individual product descriptions. Be sure to review that info before adding to cart. These charts include measurements for various body parts, such as bust, waist, and hips. We recommend comparing your measurements with the size chart to select the appropriate size. If you're typically in between sizes, we recommend sizing up for a more accurate fit. If you still have questions, feel free to reach out to our customer support team for personalized assistance.
  • When will my order ship & when will I receive it?
    We prioritize fast shipping to ensure your orders are delivered promptly. We strive to ship out 90% of orders on the same day they are purchased, ensuring a speedy fulfillment process. Once your order is on its way, you can expect it to arrive at your doorstep within 5-7 business days. We value your time and are committed to providing you with a seamless shopping experience from purchase to delivery.
  • What is your return & refund policy?
    We want you to be completely satisfied with your purchase. If for any reason you are not, we gladly accept returns within 14 days of delivery. To initiate a return, please contact our customer support team with your order details at Please ensure that the item is unused, in its original packaging, and in the same condition as when you received it. We cannot accept returns for worn or used merchandise. Please note that certain items, such as sale items or gift cards, are not eligible for return. Additionally, customers are responsible for return shipping costs, unless the item received was damaged or incorrect. Once your return is received and inspected, we will process your refund within 3-5 business days. Refunds will be issued in the original form of payment. For any further questions or assistance regarding shipping or returns, please don't hesitate to reach out to our customer support team at We are here to help you have a seamless shopping experience.
  • My order says delivered but I never received it. What do I do?
    If you believe your package is lost or stolen, we recommend taking the following steps: Verify the Shipping Address: Double-check that the shipping address you provided during checkout is accurate. In some cases, packages may be delivered to the wrong address due to input errors. Check with Neighbors: Contact your neighbors to inquire if they may have received your package by mistake. Sometimes, delivery carriers mistakenly leave packages at nearby addresses. Contact the Shipping Carrier: Reach out to the shipping carrier directly and provide them with your tracking number. They can provide further assistance and initiate an investigation into the whereabouts of your package.
  • What's the best way to find out about new drops, sales or special promotions?
    Join our email list and/or follow us on Instagram or TikTok!
  • Can I make adjustments to my order after it's placed?
    We understand that you may need to make changes to your order after it has been placed. While we cannot guarantee modifications, we will do our best to accommodate your request. If you need to adjust the size, color, style, shipping address, or cancel your order, please reach out to us promptly at However, please note that once your order has been processed, we are unable to add items to it. We appreciate your understanding and cooperation in this matter.
  • Who can I contact if I have questions about my order?
    We're here to assist you and provide the best possible support. If you have any questions or concerns regarding your order, please don't hesitate to reach out to our customer support team. You can contact us via email at Our team is available to assist you Monday through Friday from 9am to 5pm. We strive to respond to all inquiries promptly and provide the assistance you need. Your satisfaction is our priority, and we're here to ensure a smooth and enjoyable shopping experience.
  • What payment methods do you accept?
    We accept a wide range of payment methods to ensure convenience and security for our customers. These include major credit cards, such as Visa, Mastercard, and American Express, as well as popular digital payment options like Apple Pay. During the checkout process, you can choose the payment method that suits you best.
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